Recruitment

Are you looking for an exciting opportunity within a fast paced, growing organisation?

Lextox Drug and Alcohol Testing is a specialist UK based hair drug and alcohol testing laboratory that aims to provide our clients with the most reliable results and the most responsive client oriented service for family law solicitors and child care proceedings.

We are currently recruiting for a number of vacancies. If you feel you have the relevant skills and experience to join our team, please follow the application process below.

We are open to flexible working across all departments.

Application Process

Please note the following when applying for roles within Lextox:

  • All applications should be made by email to Natasha Fleur, HR Advisor- careers@lextox.co.uk
  • The email subject field must contain the job title of the role you are applying for
  • Please ensure you have the relevant skills and experience for the role before applying
  • Applications must include a CV and covering letter. There is no application form process
  • Applications should be submitted in PDF or Word format
  • We do not accept introductions via recruitment agencies unless otherwise specified

Current Vacancies

Laboratory

Laboratory Analyst
If you’re a Lab Analyst looking to start your career in a UKAS accredited laboratory then we’d love to hear from you.

Lextox is based in the Grade l l listed building ‘The Maltings’ just outside Cardiff City Centre. We provide hair drug and alcohol, blood alcohol, DNA and SCRAM Continuous Alcohol Testing services.

Established in 2011, by UK experts from within the industry, our aim then remains the same now – to provide our clients with reliable results and the most responsive client-oriented service.

Since our inception, we’re proud to have reduced the average industry turnaround time for Analysis Results and Expert Reports, have set the bar for service levels and subsequently grown a loyal client base of over 12,000 family law solicitors and local authorities across the UK.

We’re looking to speak with candidates who have a passion for process, a keen eye for detail and a focus on accuracy.

The role entails completing general laboratory duties without supervision, and to the required standard, following SOP and working to ISO 17025 guidelines. You will also be responsible for sectioning all types of hair samples arriving at the laboratory and preparing sample batches ready for extraction and for analysis.

If you have experience in a professional lab that would be a benefit, but if you’ve worked in a lab during your studies you should apply following the link below.

Benefits:
• Competitive salary
• Bonus scheme
• Pension
• 23 days holiday + public holidays
• Free on site gym
• Shuttle bus to and from Cardiff Central train station

Collections

Sample Collector (Taunton) - FTC 6 months
We are currently seeking a fixed term, experienced phlebotomist within our sample collections team for a period 6 months, to cover Adoption leave.

Candidates must be professionally qualified phlebotomists, have recent experience in various venepuncture techniques (vacutainer, butterfly etc) and be able to collect samples in non-clinical settings.

Experience in collecting hair samples and DNA samples would be an advantage, however, in house training will be provided for all aspects of the role involving sample collections.

Candidates must have excellent inter personal skills, be superb communicators both written and verbally. They will have a real focus on service and quality with an eye for detail and accuracy.

The role entails attending pre booked appointments at various locations so candidates must have a full driving license and be prepared to travel in and around Bridgewater & Taunton. A company car will be provided. Minimum of 2 years' phlebotomy experience is required.

Successful candidates will become an integral part of the leading drug and alcohol testing company in the UK.

Benefits:
•Competitive salary
•Bonus scheme
•Pension
•23 days holiday + public holidays
•Company car

Job Type: Permanent

Job Type: Full-time
Sample Collector (London)
We are seeking experienced, professional phlebotomists for full time, salaried positions within our sample collections team.

Candidates must be professionally qualified phlebotomists, have recent experience in various venepuncture techniques (vacutainer, butterfly etc) and be able to collect samples in non-clinical settings.

Experience in collecting hair samples and DNA samples would be an advantage, however, in house training will be provided for all aspects of the role involving sample collections.

Candidates must have excellent inter personal skills, be superb communicators both written and verbally. They will have a real focus on service and quality with an eye for detail and accuracy.

The role entails attending pre booked appointments at various locations so candidates must have a full driving license and be prepared to travel in and around the north and south of the Thames. Minimum of 2 years' phlebotomy experience is required.

Successful candidates will become an integral part of the leading drug and alcohol testing company in the UK.

Benefits:
•Competitive salary
•Bonus scheme
•Pension
•23 days holiday + public holidays
•Company car

Job Type: Permanent

Job Type: Full-time

Sales

Sales Administrator - 6 months maternity cover
We are currently seeking a Sales Administrator for a temporary 6 month contract, to cover a period of Maternity leave, based at our Cardiff Head Office.
Candidates must have excellent interpersonal skills and be superb communicators both written and verbally. Within Lextox, there is a real focus on service and quality with an eye for detail and accuracy. As part of the role, your main responsibility will be to provide timely, accurate administrative support to the sales team.

Responsibilities:

• Receive incoming customer enquiries and transfer to the relevant person.
• Where appropriate action incoming customer enquiries and take details needed to prepare quotations.
• Prepare quotations for clients promptly from information provided.
• Ascertain whether further information is required and if so make the sales team aware.
• Receive acceptance of quotes from customers and inform the sales team.
• Ensure the CRM workflow is accurate and up to date.
• Maintain/ensure accuracy and completeness of information on CRM such as “Account Manager” field, client contact details etc.
• Send collection appointments to collectors prepare and send sample collection details to client and ensure collector confirms the appointment and it is entered on the collection calendar.
• Dispatch sample collection packs to GPs/solicitors/other professionals and collectors.
• Inform customers of sample receipt.
• Send quotations to customer on behalf of the sales team.
• Prepare sample collection kits.
• Organise marketing materials in preparation of marketing events i.e. conferences and seminars.
• Monitor experts and info mailboxes and action as appropriate
• Ensure that the company’s quality management system is applied at all times in particular by following appropriate SOPs, and keeping training records up to date.
• Identifying amendments needed to company QMS documents.
• Ensure that non-conformities and complaints are recorded in a timely manner.
• Respect the confidentiality of the information obtained in the course of analysing samples within the lab, and refrain from disclosing such information without written consent.

Benefits:
•Competitive salary which will depend on experience
•Bonus scheme
•Pension
•23 days holiday + public holidays

Job Type: Full-time
Client Support
We are currently seeking a Client Support Administrator for a full time, salaried positions based at our Cardiff Head Office.
Candidates must have excellent interpersonal skills and be superb communicators both written and verbally. Within Lextox, there is a real focus on service and quality with an eye for detail and accuracy. As part of the role, your main responsibility will be to provide timely, accurate administrative support to the sales team.

Responsibilities:

• Receive and action incoming customer enquiries and take details needed to prepare quotations
• Provide general advice to clients on how best to meet their testing requirements whilst referring technical questions to the Client Services Manager or laboratory
• Prepare quotations for clients promptly from information provided
• Receive and action acceptance of quotes from customers
• File/scan documents and client communications promptly on CRM system
• Ensure the CRM workflow is accurate and up to date
• Liaise with customers to arrange sample collection appointments after quote is accepted
• Check collector availability, prepare and send sample collection details and ensure collector confirms the appointment and it is entered on the collection calendar
• File blood/urine/DNA/steroid results or other subcontracted analysis results against CRM record and paper file
• Dispatch sample collection packs to GPs and collectors
• Record kit movements in and out on the kit log
• Inform customers of sample receipt including explaining flawed submissions
• Maintain adequate stocks of sample collection kit consumables
• Prepare sample collection kits
• Monitor experts and info mailboxes and action as appropriate
• Actively work towards improving quality and customer service, at all times for example by contributing suggestions for improvement.
• Ensure that non-conformities and complaints are recorded in a timely manner.
• Respect the confidentiality of the information obtained in the course of analysing samples within the lab, and refrain from disclosing such information without written consent, except where disclosure is required by law or by a court order.


Benefits:
•Competitive salary which will depend on experience
•Bonus scheme
•Pension
•23 days holiday + public holidays

Job Type: Full-time