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Meet our team – NEW TEST

Meet our team

Client management team

Our amazing team of client managers take the hassle out of drug, alcohol and DNA testing. From the moment you instruct, they will be your single point of contact, advising on testing types, pricing, arranging appointments and more, ensuring you meet vital file-by dates.

Click to find your local client manager:

Click on your area of the map below:

Select your area to find your dedicated Client Manager
Wales (South and West) Wales (Mid, South and East) South West England North Wales and West England South England West Midlands London West London South Midlands and South East England Yorkshire East England North West England North England Scotland Northern Ireland

Wales (South and West)

Claire is our client manager for:

  • Bridgend
  • Cardiff
  • Carmarthenshire
  • Ceredigion
  • Merthyr Tydfil
  • Neath Port Talbot
  • Pembrokeshire
  • Rhondda Cynon Taff
  • Swansea
  • Vale of Glamorgan
  • West Wales

Contact:

Tel: 02920 484141

Email: [email protected]

Wales (Mid, South and East)

Sophie is our client manager for:

  • Blaenau Gwent
  • Caerphilly
  • Monmouthshire
  • Newport
  • Powys
  • Torfaen

Contact:

Tel: 02920 484141

Email: [email protected]

South West England

Gary is our client manager for :

  • Cornwall
  • Devon
  • Somerset
  • Dorset
  • City of Bristol

Contact:

Tel: 02920 484141

Email: [email protected]

North Wales and West England

Samantha is our client manager for:

  • North Wales
  • Shropshire
  • Herefordshire
  • Worcestershire
  • Gloucestershire

Contact:

Tel: 02920 484141

Email: [email protected]

South England

Charlotte is our client manager for:

  • Berkshire
  • Buckinghamshire
  • East Sussex
  • Hampshire
  • Isle of Wight
  • Oxfordshire
  • Surrey
  • West Sussex
  • Wiltshire
  • Kent

Contact:

Tel: 02920 484141

Email: [email protected]

West Midlands

Celyn is our client manager for:

  • Staffordshire
  • West Mindlands
  • Warwickshire

Contact:

Tel: 02920 484141

Email: [email protected]

London West

Alana is our client manager for:

  • London Hackney
  • London Hammersmith and Fulham
  • London Haringey
  • London Harrow
  • London Hillingdon
  • London  Kensington and Chelsea
  • City of London
  • London City of Westminster

Contact:

Tel: 02920 484141

Email: [email protected]

London South

Lauren is our client manager for:

  • London Bexley
  • London Bromley
  • London Croydon
  • London Greenwich
  • London Havering
  • London Kingston upon Thames
  • London Lambeth
  • London Lewisham
  • London Merton
  • London Newham
  • London Redbridge
  • London Richmond upon Thames
  • London Barking & Dagenham
  • London Southwark
  • London Sutton
  • London Wandsworth
  • London Tower Hamlets
  • London Tower Waltham Forest

Contact:

Tel: 02920 484141

Email: [email protected]

Midlands and South East England

Rhiannon is our client manager for:

  • Bedfordshire
  • Cambridgeshire
  • Derbyshire
  • Essex
  • Hertfordshire
  • Leicestershire
  • Norfolk
  • Nottinghamshire
  • Rutland
  • Suffolk
  • Thurrock

Contact:

Tel: 02920 484141

Email: [email protected]

Yorkshire

Stephen is our client manager for:

  • South Yorkshire
  • West Yorkshire

Contact:

Tel: 02920 484141

Email: [email protected]

East England

Tracey is our client manager for:

  • Middlesbrough
  • East Riding of Yorkshire
  • Lincolnshire
  • Redcar and Cleveland
  • North Yorkshire
  • Teeside
  • Stockton on Tees
  • Northamptonshire

Contact:

Tel: 02920 484141

Email: [email protected]

North West England

Helen is our client manager for:

  • Cheshire
  • Greater Manchester
  • Lancashire
  • Merseyside

Contact:

Tel: 02920 484141

Email: [email protected]

North England

Kate is our client manager for:

  • County Durham
  • Gateshead
  • Cumbria
  • Northumberland
  • Sunderland
  • Tyne and Wear

Contact:

Tel: 02920 484141

Email: [email protected]

Scotland

Kate is our client manager for:

  • Scotland

Contact:

Tel: 02920 484141

Email: [email protected]

Northern Ireland

Kate is our client manager for:

  • Northern Ireland

Contact:

Tel: 02920 484141

Email: [email protected]

Meet the client managers

Kate

Client Manager – Scotland, Ireland and North East England

What things do you love about your normal working day? 

#The working environment and culture at Lextox enable us to put our best foot forward. Everyone is friendly and supportive which creates a real team spirit. I enjoy developing professional relationships with clients, being available when it matters most and providing an efficient service..

What attracted you to work at Lextox? 

It was a field that I had no prior knowledge of but was keen to take on the challenge. It is refreshing to work with a team that takes pride in delivering exceptional service and hold this at the heart of everything they do

Helen

Client Manager – North West

What things do you love about your normal working day? 

The best thing is the client manager team – we work really well and help each other out, I also like speaking with my regular clients.

What attracted you to work at Lextox? 

I thought it would be interesting to know how they are able to test for the drugs and alcohol, and what they can find out to support families.

Tracey

Client Manager – East England

What things do you love about your normal working day?

I am passionate about the industry I work in and being able to provide a high standard of service to our clients with their day to day needs and being able to provide my knowledge of our industry with them. I am grateful to be part of such a wonderful client manager team.

What attracted you to work at Lextox? 

The industry is very interesting and no two days are the same, you do learn something different every day.

Sales and business development teams

Looking after our team of client managers is Natalie Said. She has many years of experience in this role at Lextox.

Natalie Said

Sales Team Leader

Meet Craig

Craig Lang

Business Development Manager

Meet Craig

Rachael Armstrong

Business Development Manager – North

Meet Rachael

Richard Thomas

Territory Account Manager – South

Meet Richard

Melanie Daniels

New Business Executive

Meet Melanie

Senior management teams

With a vast amount of knowledge and experience, our senior management team are experts in their field.

Leigh Thomas

Managing Director

Meet Leigh

Liam Feasey

Quality and Business Services Manager

Meet Liam

Clare Bevan

Finance Manager

Meet Clare

Donna Muldoon

Reporting Manager

Meet Donna

Connor Morgan

Laboratory Manager

Meet Connor

Kate Lewis

Marketing Manager

Meet Kate

Paul Roderick

Head of Sales Operations

Meet Paul

Charlotte Peake

Technical and Development Manager

Meet Charlotte

Iain Masterton

IT Manager

Meet Iain

Alison Pittard

HR Business Partner

Meet Alison

Sales team leader

Looking after our team of client managers is Natalie Said. She has many years of experience in this role at Lextox.

New business team

Our new business team is always out and about, up and down the country meeting new and existing clients.

Senior Management Team

Our senior management team bring a vast scope of knowledge and experience to our business. Each  one is an expert in their field and together have developed and enhanced Lextox’s operating procedures and systems.

Operational teams

Sample collectors

Fully trained in the safe collection of hair, blood and DNA samples and are all DBS checked. Many are also trained phlebotomists. 

Laboratory and reporting

Expert analysts who process over 1,000 cases every month. The team are highly qualified and members of The Society of Hair Testing. 

Quality

A team of scientists and professionals, ensuring that we are compliant with ISO 17025 testing quality standards. 

Contact us